Privacy Policy

Privacy Policy

This privacy policy explains how Linguistic Bridge processes personal data in connection with its website, course inquiries, level screening, enrolment, and small-group language courses. It applies to users in Switzerland and to others who interact with the site. By using the website or contacting us, you acknowledge the practices described here.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
Privacy Contact

Contact Information

Email contact
[email protected]
Telephone contact
+41 78 111 55 52
Postal address
Via Bött 2, 6983 Magliaso
Privacy contact
[email protected]

Use the contact details below for questions about this notice or the handling of personal data.

Contact Page
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, assess language level, match learners to suitable groups and timetables, confirm course terms, manage enrolment, organise scheduled lessons, support guided practice, prepare progress summaries, process payments, maintain records, secure the website, and improve our services. We may also use data to communicate administrative updates and to meet legal, accounting, or compliance obligations.

Processing is limited to ordinary course administration and website operation.
02 · Sharing

Service Providers

We may share personal data with service providers that support website hosting, communications, booking administration, payment handling, and related technical services. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations. We do not sell personal data.

Service providers receive only the information needed to perform their functions.
03 · Legal basis

Legal Disclosure

We may disclose personal data where necessary to comply with legal obligations, respond to lawful requests, protect our rights, investigate misuse, or support the establishment, exercise, or defence of legal claims. We may also share information when required to complete payment processing, maintain records, or address security incidents.

Disclosure may be required for compliance, dispute handling, or lawful requests.
Data category

Data We Collect

We may collect identification and contact details, course-related information such as language level, goals, attendance, and progress notes, booking and payment records, messages sent through the website or by other contact methods, and technical data such as device, browser, and usage information. Where needed for course administration, we may also process information provided during level screening, group matching, and progress review.

The categories collected depend on whether a person makes an inquiry, enrols, or uses the website.
Collection source

Sources of Data

We receive personal data directly from users when they submit an inquiry, book a course, complete level screening, enrol, or communicate with us. We also obtain data from website interactions, booking records, payment processing, and internal course administration. In some cases, information is generated by our systems when a user visits the site or participates in scheduled lessons and progress reviews.

Information comes from direct submissions, service use, and limited technical collection.
Cookie type

Types of Cookies

We may use essential cookies to support site operation, security, and form handling, and functional cookies to remember basic preferences. Where enabled, limited analytics cookies may help us understand how the website is used and improve navigation. We do not rely on cookies to collect more information than is needed for these purposes.

Cookie use is kept to standard operational and analytical purposes.
User control

Cookie Controls

Users can usually control cookies through browser settings and, where available, site-level preference tools. Blocking some cookies may affect form functions, booking features, or the way the website remembers settings. Essential cookies may remain active where they are necessary for basic operation and security.

Browser settings and consent tools may limit non-essential cookies.

Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion where retention is no longer justified, restriction of certain processing, or objection to processing based on legitimate interests. Where processing is based on consent, that consent may be withdrawn for future processing. Some requests may be limited where we must keep data for legal, contractual, or operational reasons.

Available rights depend on the applicable legal basis and local law.

Requests should describe the data or activity in question so we can review them efficiently. We may ask for information needed to confirm identity and to protect against unauthorised disclosure. If a request cannot be fully satisfied, we will explain the reason where permitted by law.

We may need to verify identity before acting on a request.

We retain personal data for the period needed to manage inquiries, administer courses, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or anonymise it, unless a longer retention period is necessary under law or for the establishment, exercise, or defence of claims.

We keep data only for as long as it is needed for the stated purpose or legal recordkeeping.

If we make material changes to this privacy policy, we will update the notice on the website and may provide an additional prompt where appropriate. The revised version applies from the stated effective date. Users should review the policy from time to time to stay informed about current practices.

We may revise this notice when our practices or legal obligations change.